⏱️ 2-minute read

Purpose

To clearly define expectations surrounding parent payments.

Policy

Charges & Payment Expectations

KidHub uses an automated digital billing system called Kindertales.

All payments for all programs are due in advance, except when otherwise noted. A reminder will be emailed a few days before the payment is processed. Payments are automatically processed shortly after midnight on the due date.

All fees are expected to be paid by the due date unless an alternate payment plan has been arranged in advance. Failure to pay by the due date or to pay in accordance with an alternate, pre-arranged payment plan will result in the suspension or termination of child care services, at the expense of the parent, until all payments are made in full. We thank you for your cooperation in ensuring payments are made on time.

Payment Schedules

KidHub supports the following payment schedules:

• Monthly: Fees are processed on the 1st day of the month
• Semi-monthly: Fees are processed on the 1st and 15th days of the month

Accepted Payment Methods

KidHub supports the following payment methods:

• Credit Card (cost: 2.9% + $0.30 per transaction)
• Bank Account Withdrawal / Pre-Authorized Debit (cost: free)

Absences, Missed Days, & Closures

Tuition fees for absences will not be reimbursed. This includes, but is not limited to:

• Absences in any program, for any reason
• Before & After School fees on PD days or storm days, even if the child is not registered for the day